Crashing upon startup after newest update

scg64

New Member
Had no issues up until I updated recently. Here's the crash report, might have to ELI5

Additionally, I tried reverting back to an older version, like 27.x, and while I did get everything up and running, it wouldn't connect my Twitch account. It accepted my stream key, but wouldn't accept my account log in.

Hopefully fixing the crash on the latest update solves both of these.

Thanks.
 

scg64

New Member
This is the error I get when trying to run obs64.exe:

"The code execution cannot proceed because (MSVCP140D.dll, VCRUNTIME140_1D.dll, VCRUNTIME140D.dll, ucrtbased.dll) was not found. Reinstalling the program may fix this problem."
 

scg64

New Member
Hm it is the same, can you tell me what your username for your Windows account is? It is crashing while grabbing your appdata path, for example mine is C:\Users\Mitchell\AppData\Roaming. If there are a not ascii characters in that path it could be an issue.
It’s all numbers, idr why I didn’t use my name, something like 15862 or something, I’m not in front of my computer. Don’t know if that messes it up or not
 

Suslik V

Active Member
Code:
Unhandled exception: e06d7363
...
libobs version: 31.1.0 (64-bit)
Windows version: 10.0 build 19045 (release: 22H2; revision: 5965; 64-bit)
...

Thread 29BC: (Crashed)
Stack            EIP              Arg0             Arg1             Arg2             Arg3             Address
0000009580FBE430 00007FF81CD2AF29 0000000000000001 00007FF76DE419DC 0000000000000000 00007FF76DAAEAC5 kernelbase.dll!0x7ff81cd2af29
0000009580FBE510 00007FF810CF5267 000002673986CA30 000002673986CA30 000002673986CA30 0000000000000000 vcruntime140.dll!0x7ff810cf5267
0000009580FBE570 00007FF76DBF1F53 000002675D9BD080 0000009580FBE670 00007FFFB75B20F8 0000000000000000 obs64.exe!OBSBasic::GetCurrentProfile+0x1e3
0000009580FBE610 00007FF76DC69337 0000009580FBE700 000002675D9BD080 00007FFFB75B20F8 00007FFFB75B20F8 obs64.exe!OBSStudioAPI::obs_frontend_get_current_profile_path+0x37
0000009580FBE6A0 00007FFFB74A6A74 000002675D9BD080 0000009580FBEB40 000002675DC8F000 0000000000000001 obs-websocket.dll!0x7fffb74a6a74
0000009580FBE800 00007FFFB74B136F 000002675D9BD080 00000EC7EF73A14F 000002675D9BD080 0000000000000001 obs-websocket.dll!0x7fffb74b136f
0000009580FBE990 00007FFFF100A142 0000000000000000 0000009580FBEB40 000002675DD90E00 0000000000001C20 obs.dll!obs_init_module+0x52
0000009580FBE9C0 00007FFFF100AA2A 000002675D9BD080 0000000000000001 00000267590294C0 000000000000002A obs.dll!load_all_callback+0x11a
0000009580FBE9F0 00007FFFF100BE4B 000002675D8B86E0 0000000000000170 000002675937D8B0 00007FFFF100A910 obs.dll!process_found_module+0x36b
0000009580FBEAB0 00007FFFF100C1A8 000002675D85F1C0 00007FFFF100A910 0000009580FBEB40 0000000000000000 obs.dll!find_modules_in_path+0x2a8
0000009580FBEB20 00007FFFF100AC08 00000267399274E0 00000267399274E0 0000009580FBEC80 0000000000000000 obs.dll!obs_load_all_modules2+0x68
0000009580FBEB80 00007FF76DBCF638 000002673991A7C0 000002673991A7C0 0000009580FBF320 00007FFF9F8A8EC0 obs64.exe!OBSBasic::OBSInit+0x468
0000009580FBEDC0 00007FF76DC720B6 0000026735311300 0000026735311300 0000009580FBF5C0 0000000000000000 obs64.exe!OBSApp::OBSInit+0x3b6
0000009580FBF0A0 00007FF76DC65A34 0000009580FBF500 0000000000000001 0000009580FBF518 00000267353398A0 obs64.exe!run_program+0xd14
0000009580FBF4C0 00007FF76DC668BC 0000000000000000 00007FF81CB97830 0000000000000001 0000000000000022 obs64.exe!main+0x7ac
0000009580FBF6A0 00007FF76DCDABC0 0000000000000001 0000000000000000 0000000000000000 0000000000000000 obs64.exe!qtEntryPoint+0x30
0000009580FBF730 00007FF76DCDA2BA 0000000000000000 0000000000000000 0000000000000000 0000000000000000 obs64.exe!__scrt_common_main_seh+0x106
0000009580FBF770 00007FF81E167374 0000000000000000 0000000000000000 0000000000000000 0000000000000000 kernel32.dll!0x7ff81e167374
0000009580FBF7A0 00007FF81F25CC91 0000000000000000 0000000000000000 0000000000000000 0000000000000000 ntdll.dll!0x7ff81f25cc91
OBS was unable to get current profile (OBS settings) after websocket asked for it. Likely, caused by Unicode symbols handling. From reading a lot of reports, here on the forum and GitHub, I can assume that developers were unable to reproduce the issue by theirs PCs and setups. There are similar reports on the forum, and there were fixes, but maybe not all parts were fixed:

Exact conditions, the file paths and OS language/locale settings (Unicode support for applications) are important to find the roots of the issue.
Please, locate the regular log file manually and attach it to your post too (default location: %APPDATA%\obs-studio\logs ). Log may contains additional details (libobs version, websocket version that fails to load OBS profile etc). This may help to resolve the issue and improve OBS.

Meanwhile, try to run new OBS in portable mode in different folder (for a new folder choose simple path/name like "C:\OBS", no Unicode symbols). For portable mode, please read after the words "if it was not clear": https://obsproject.com/forum/thread...»-when-opening-app-settings.82157/post-346499 or in the Help: https://obsproject.com/kb/portable-mode
 

scg64

New Member
Exact conditions, the file paths and OS language/locale settings (Unicode support for applications) are important to find the roots of the issue.
Please, locate the regular log file manually and attach it to your post too (default location: %APPDATA%\obs-studio\logs ). Log may contains additional details (libobs version, websocket version that fails to load OBS profile etc). This may help to resolve the issue and improve OBS.

Meanwhile, try to run new OBS in portable mode in different folder (for a new folder choose simple path/name like "C:\OBS", no Unicode symbols). For portable mode, please read after the words "if it was not clear": https://obsproject.com/forum/threads/crash-with-«could-not-find-locale-ini-path»-when-opening-app-settings.82157/post-346499 or in the Help: https://obsproject.com/kb/portable-mode
So booting it up in the portable mode actually worked. I was even able to connect my Twitch account. My scenes didn't transfer over but not a big deal. Should this just continue to work normally? I'm not really sure what the difference with portable mode is

I've included the log you requested just in case. I think I got it from the right place (roaming data?)

Code:
15:24:48.068: CPU Name: Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz
15:24:48.068: CPU Speed: 2496MHz
15:24:48.068: Physical Cores: 4, Logical Cores: 8
15:24:48.068: Physical Memory: 8023MB Total, 1653MB Free
15:24:48.068: Windows Version: 10.0 Build 19045 (release: 22H2; revision: 5965; 64-bit)
15:24:48.068: Running as administrator: false
15:24:48.068: Windows 10/11 Gaming Features:
15:24:48.068:     Game DVR: On
15:24:48.068:     Game Mode: Probably On (no reg key set)
15:24:48.070: Sec. Software Status:
15:24:48.071:     Norton Security Ultra: disabled (AV)
15:24:48.071:     Microsoft Defender Antivirus: enabled (AV)
15:24:48.071:     Norton Security Ultra: disabled (FW)
15:24:48.071:     Windows Firewall: enabled (FW)
15:24:48.072: Current Date/Time: 2025-06-30, 15:24:48
15:24:48.072: Browser Hardware Acceleration: true
15:24:48.072: Hide OBS windows from screen capture: false
15:24:48.072: Qt Version: 6.6.3 (runtime), 6.6.3 (compiled)
15:24:48.072: Portable mode: false
15:24:48.617: OBS 31.0.2 (64-bit, windows)
15:24:48.617: ---------------------------------
15:24:48.625: ---------------------------------
15:24:48.625: audio settings reset:
15:24:48.625:     samples per sec: 48000
15:24:48.625:     speakers:        2
15:24:48.625:     max buffering:   960 milliseconds
15:24:48.625:     buffering type:  dynamically increasing
15:24:48.629: ---------------------------------
15:24:48.629: Initializing D3D11...
15:24:48.629: Available Video Adapters: 
15:24:48.633:     Adapter 0: NVIDIA GeForce GTX 1650
15:24:48.633:       Dedicated VRAM: 4154458112 (3.9 GiB)
15:24:48.633:       Shared VRAM:    4206389248 (3.9 GiB)
15:24:48.633:       PCI ID:         10de:1f99
15:24:48.633:       HAGS Status:    Disabled (Default: No, Driver status: Supported)
15:24:48.634:       Driver Version: 27.21.14.5167
15:24:48.634:       output 0:
15:24:48.634:         name=
15:24:48.634:         pos={0, 0}
15:24:48.634:         size={1920, 1080}
15:24:48.634:         attached=true
15:24:48.634:         refresh=60
15:24:48.634:         bits_per_color=8
15:24:48.634:         space=RGB_FULL_G22_NONE_P709
15:24:48.634:         primaries=[r=(0.589844, 0.349609), g=(0.330078, 0.554688), b=(0.153320, 0.119141), wp=(0.313477, 0.329102)]
15:24:48.634:         relative_gamut_area=[709=0.666619, P3=0.491412, 2020=0.352555]
15:24:48.634:         sdr_white_nits=80
15:24:48.634:         nit_range=[min=0.500000, max=270.000000, max_full_frame=270.000000]
15:24:48.634:         dpi=120 (125%)
15:24:48.634:         id=\\?\DISPLAY#CMN15E7#4&fcd0332&0&UID265988#{e6f07b5f-ee97-4a90-b076-33f57bf4eaa7}
15:24:48.634:         alt_id=\\.\DISPLAY1
15:24:48.634:     Adapter 1: Intel(R) UHD Graphics
15:24:48.634:       Dedicated VRAM: 134217728 (0.1 GiB)
15:24:48.634:       Shared VRAM:    4206389248 (3.9 GiB)
15:24:48.634:       PCI ID:         8086:9bc4
15:24:48.634:       HAGS Status:    Disabled (Default: No, Driver status: Unsupported)
15:24:48.635:       Driver Version: 27.20.100.8280
15:24:48.637: Loading up D3D11 on adapter NVIDIA GeForce GTX 1650 (0)
15:24:49.622: D3D11 loaded successfully, feature level used: b000
15:24:49.622: DXGI increase maximum frame latency success
15:24:49.622: D3D11 GPU priority setup failed (not admin?)
15:24:49.753: ---------------------------------
15:24:49.753: video settings reset:
15:24:49.753:     base resolution:   144x78
15:24:49.753:     output resolution: 144x78
15:24:49.753:     downscale filter:  Bicubic
15:24:49.753:     fps:               30/1
15:24:49.753:     format:            NV12
15:24:49.753:     YUV mode:          Rec. 709/Partial
15:24:49.753: NV12 texture support enabled
15:24:49.753: P010 texture support not available
15:24:49.755: Audio monitoring device:
15:24:49.755:     name: Default
15:24:49.755:     id: default
15:24:49.762: ---------------------------------
15:24:49.765: No AJA devices found, skipping loading AJA UI plugin
15:24:49.765: Failed to initialize module 'aja-output-ui.dll'
15:24:49.768: No AJA devices found, skipping loading AJA plugin
15:24:49.768: Failed to initialize module 'aja.dll'
15:24:49.768: Skipping module '../../obs-plugins/64bit/chrome_elf.dll', not an OBS plugin
15:24:49.782: [CoreAudio encoder]: Adding CoreAudio AAC encoder
15:24:49.783: Failed to load 'en-US' text for module: 'decklink-captions.dll'
15:24:49.785: Failed to load 'en-US' text for module: 'decklink-output-ui.dll'
15:24:49.788: A DeckLink iterator could not be created.  The DeckLink drivers may not be installed
15:24:49.788: Failed to initialize module 'decklink.dll'
15:24:49.806: Skipping module '../../obs-plugins/64bit/libcef.dll', not an OBS plugin
15:24:49.806: Skipping module '../../obs-plugins/64bit/libEGL.dll', not an OBS plugin
15:24:49.807: Skipping module '../../obs-plugins/64bit/libGLESv2.dll', not an OBS plugin
15:24:49.809: [NVIDIA Audio Effects:] NVIDIA denoiser disabled, redistributable not found or could not be loaded.
15:24:49.810: Failed to get NVVideoEffects.dll version info size
15:24:49.810: [NVIDIA VIDEO FX]: FX disabled, redistributable not found or could not be loaded.
15:24:49.818: [obs-browser]: Version 2.24.5
15:24:49.818: [obs-browser]: CEF Version 127.0.6533.120 (runtime), 127.145.7+g2b7d20b+chromium-127.0.6533.120 (compiled)
15:24:49.896: [NVENC] Test process failed: outdated_driver
15:24:49.896: NVENC not supported
15:24:49.896: Failed to initialize module 'obs-nvenc.dll'
15:24:50.198: [obs-websocket] [obs_module_load] you can haz websockets (Version: 5.5.5 | RPC Version: 1)
15:24:50.198: [obs-websocket] [obs_module_load] Qt version (compile-time): 6.6.3 | Qt version (run-time): 6.6.3
15:24:50.198: [obs-websocket] [obs_module_load] Linked ASIO Version: 103100
 
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